Coaching, mentoring and networking learning path

Coaching, mentoring and networking are fundamental to developing and maximizing the potential of public service employees. While there is overlap among these approaches, it is important to understand how they are distinct in order to identify the best approach for a given situation.

By building capacity in these areas, we support better communication, more effective teamwork and useful connections. All of these elements positively impact the continued development of a public service that is agile, inclusive, and equipped.

Coaching

Coaching: A reflective and co-creative process that uses open-ended questions to offer an individual different ways of observing and interpreting situations and the opportunity to tap into their full potential. Watch our Introduction to Coaching micro-learning video.

Videos

Video: Introduction to Coaching (TRN4-V21)

Courses

Introduction to Peer Coaching (TRN401) (virtual classroom)
Coaching for Effective Leadership (TRN402) (virtual classroom)
Developing Successful Coaching Relationships (TRN439) – Skillsoft (self paced)

Job aids

Guide to a meaningful conversation - A coaching approach

Mentoring

Mentoring: A supportive learning relationship between an individual who shares their wisdom, knowledge and experience with another who is willing to benefit from this exchange.