Erica Vezeau is the Director General of the CSPS Digital Academy at the Canada School of Public Service. In this role, she provides learning to help public servants gain the knowledge, skills, and mindsets they need to succeed in the digital age. She has over 20 years of previous private- and public-sector experience in program administration, service design and delivery, and strategic planning.
Erica's belief in citizen-centric delivery has driven her work on several digitally enabled projects that modernized business processes and improved government services.
Prior to starting her public service career in 2008, Erica worked with Engineers Canada to assess accreditation for university-level engineering programs. She also has diverse previous experience teaching music in both private and high school settings.
Expertise
- Working in a digital age
- Data
- Service design
- Service delivery
- Leadership
Credentials
- Executive Certificate in Strategy, Innovation, and Digital, MIT Sloan School of Management
- Certificate in Business Administration and Management, University of Ottawa
- Master of Arts, Musicology and Women's Studies, University of Ottawa
- Bachelor of Music, University of Ottawa
